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Great News - Online Newsletter - Spring 2008

G-wiz delivers!

For a luxury hotel it is crucial to have the right booking technology available on your website.

For this reason GHO developed the G-wiz booking engine, which, since its launch in March 2007, has become an incredible success with our clients.

Not only will G-wiz reduce the cost of the traditional, more expensive booking channels for you, G-wiz is highly customizable with the ability to display the same look and feel as your website, providing your visitors with a seamless and user-friendly booking experience. This is so important in establishing trust and credibility in that decisive moment when your guest is about to book a room – few people are willing to give away their personal details on a third party website.

Showing off your rooms in the best possible way is another important aspect in making a sale. G-wiz allows you to display four different photos of each room type. Research shows that photos are immensely important to a customer in the booking process so this is another way for you to add that extra revenue – by letting your customer compare the prices of the rooms by seeing for themselves where the extra cost is spent – a nicer view, a larger room, a different bathroom – they often decide that a more expensive room is well worth their money!

Acting as an online concierge, G-wiz also allows your guests to indicate activities of interest, such as concerts, fine dining, museums or shopping. Your staff will impress your visitors by providing them with personalised information well ahead of their stay.

But it doesn’t end there! During the G-wiz booking process, your guests will love being able to add extras such as a bottle of champagne upon arrival, dinner in their room or reservations at your restaurant prior to arriving. Don’t miss out on this extra functionality that will increase your revenue – most guests will not spend the extra time to pick up the phone to make these arrangements ahead of their stay.

Please come and see us for a live demonstration at the ITB travel trade show in Berlin, 7-8 March at Hall 9, stand 203.

For more information on G-wiz – please visit www.g-rez.com, or contact:

Carly Gotz
Group Director – New Business
cgotz@ghorg.com
+44(0)2073808592
www.ghorg.com

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